Innisfil Transit can help you get around. Whether you're looking to go shopping or connect to GO Transit for your daily commute, Innisfil Transit can take you where you need to go.

Innisfil Transit operates through Uber to offer discounted rates.

Download the Uber app

How it works

Download our Uber vouchers, and you'll be able to take up to 30 discounted trips per month. There are four types of discount vouchers available. To ensure you're covered across town, we recommend claiming all four. 

Download the Uber vouchers

When you claim a voucher from Innisfil Transit, it’s automatically added to your Uber account. You can then access discounted rates for eligible rides across Innisfil:

• Travelling to/from a transit hub: Only pay $4.20, $5.40, or $6.40, depending on the transit hub
• Travelling anywhere else in town: A $4 subsidy is applied to all other trips within Town borders

Please note

• The correct voucher will be automatically applied to your trip based on your pick-up and drop-off locations
• Your Innisfil Transit trip may be "pooled", which means the vehicle will be shared with other riders who are travelling in the same direction. If your ride is pooled, expect additional pick-ups and/or drop-offs along your trip
• The voucher is applied to your trip during the payment section
• If you’re using personal and business profiles within the Uber app, we recommend switching to your personal profile to use the Innisfil Transit vouchers

The Fair Transit Program provides a 50% discount on all rides to eligible passengers. This helps remove financial barriers and provides low-income residents with access to transit. You can find the eligibility requirements within the Fair Transit Program Application.

Apply for the Fair Transit Program

Once you're enrolled in the program, you'll be exempt from the 30 rides per month limit, and you'll get two free return trips to the Innisfil Food Bank each month.

Try closing the app first (if possible, quit the app completely rather than keeping it running in the background). If it still doesn't work when you reopen it, it might be an older version of the app. Please check for any updates from your phone’s App Store, or you may need to delete and then reinstall the Uber app.

If you were charged an incorrect rate by Uber while using Innisfil Transit, please report this in the Uber app. If you don't get a resolution within three to five business days, then complete the Fare Refund Request form.

For all other issues, please reach out to Customer Service at 705-436-3710 or at inquiry@innisfil.ca.