Water, Sewer and Stormwater

Water, Sewer and Stormwater

InnServices is the Town of Innisfil's water and wastewater utility service provider.

Visit the InnServices website

InnServices provides:

  • Clean, safe drinking water to customers
  • Treatment of wastewater collected from the sewer system
  • Construction of new water and sewer infrastructure as our community grows

Water emergencies

InnServices is on call 24 hours a day, 7 days a week to deal with emergencies such as broken water meters, sewer backups, and broken watermains. To make a report, call:

  • 705-436-3710 for water emergencies Monday to Friday from 8:30 a.m. to 4:30 p.m. 
  • 705-436-2141 for water emergencies during holidays, evenings or weekends 

Lawn watering restrictions

Watering restrictions help ensure there's enough municipal water for everyone's needs. You can only water your lawn or gardens during designated days and times:

  • Even-numbered addresses on even-numbered days
  • Odd-numbered addresses on odd-numbered days
  • Midnight to 9 a.m.
  • 7 p.m. to 11:59 p.m.

Watering restrictions do not apply to private well water use. Review the Outdoor Water Conservation By-law for more information.
 

Stormwater and drainage

When it rains or snow melts, soil absorbs much of the stormwater runoff in natural environments. In urban areas, increased hardscaping (e.g. roads, sidewalks, driveways, parking lots) reduces what the soil can absorb. To decrease flooding risks, runoff is directed to the drainage system.

Drainage system

The drainage system includes catch basins, storm sewers, culverts, ditches, stormwater management ponds, and municipal drains. 

Active drainage projects

Areas with known drainage problems were evaluated in 2018 to determine potential solutions based on operational needs, minimum maintenance standards, and consultation with area residents. Active projects include:

  • Alcona sanitary sewer and drainage upgrades
  • Bayshore Road 

Explore active drainage projects

Simcoe Boulevard and Park Road are completed projects.